Shipping Policy

Thank you for shopping with us! We're committed to providing you with a smooth shopping experience. Below is our detailed shipping policy to ensure clarity and transparency regarding delivery timelines, shipping fees, and returns.

1. Digital Downloads

• Instant Delivery: Once your payment is confirmed, you'll receive a link to download your purchased digital products immediately. There is no shipping involved for digital items.

2. Physical Items (Regular & Custom T-shirts)

• Processing Time:
  All physical orders (including regular and custom t-shirts) are processed within 1-2 business days.

• Shipping Time for Regular T-Shirts:
  After processing, regular items will ship within 3-5 business days. You will receive a tracking number once your order has been shipped.

• Shipping Time for Custom T-Shirts:
  Since custom designs require more time, custom t-shirts will ship within 7-10 business days. You will also receive a tracking number as soon as your order ships.

• Shipping Rates:
  Shipping costs are calculated based on the destination, weight of the item(s), and the shipping method selected during checkout.

• Shipping Carrier:
  We use a variety of trusted carriers for all orders. Depending on your location and selected shipping method, carriers may include USPS, UPS, or FedEx.

3. Returns & Exchanges for Non-Custom Physical Items

• Return Window:
  We accept returns on non-custom physical items (such as regular t-shirts) within 14 days of the delivery date. The item must be in its original condition (unworn, unwashed, and with all tags attached) for a return to be processed.

• Return Process:
  To initiate a return, please contact our customer service team at [your email address]. You will be provided with a return shipping label and further instructions.

• Refunds:
  Once we receive the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for the order.

• Exchanges:
  We do not offer direct exchanges, but you can return the item for a refund and place a new order if you'd like a different size or style.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please reach out to our customer support team within 7 days of receiving your order. We will resolve the issue by either sending a replacement or issuing a full refund.

5. Important Notes

• Shipping times may vary due to weather, holidays, or other unforeseen circumstances. Please track your package using the provided tracking number.

• We are not responsible for lost or stolen packages once they are marked as "Delivered" by the carrier.

• For international shipping, additional customs fees or duties may apply. These are the responsibility of the buyer.